Register to attend one of our free, upcoming Customer Service Excellence workshops this month and get an edge in your job search:
Customer Service Excellence
| Date | Time | Location | Register |
|---|---|---|---|
| December 19 | 9:30 am | VPI Ajax, 289 Kingston Road East, Unit 2, Ajax, ON L1Z 0K5 | Register for this event |
| December 19 | 9:30 am | VPI Richmond Hill, 1 West Pearce Street, Unit 405, Richmond Hill, ON L4B 3K3 | Register for this event |
| December 19 | 9:30 am | VPI Vaughan, 398 Steeles Ave West, Unit 5 & 6, Vaughan, ON L4J 6X3 | Register for this event |
| December 19 | 9:30 am | VPI Scarborough, 3443 Finch Ave East, Suite 102, Scarborough, ON M1W 2S1 | Register for this event |
| December 19 | 9:30 am | VPI Etobicoke, 56 Aberfoyle Crescent, Suite 600, Etobicoke, ON M8X 2W4 | Register for this event |
| December 19 | 9:30 am | VPI Toronto, 970 Lawrence Avenue West, Suite 203, Toronto, ON M6A 3B6 | Register for this event |
| December 19 | 9:30 am | VPI Mississauga, 1290 Central Parkway West, Suite 210, Mississauga, ON L5C 4R3 | Register for this event |
| December 19 | 9:30 am | VPI Oshawa, 843 King Street West, Unit 9, Oshawa, ON L1J 2L4 | Register for this event |
| December 19 | 9:30 am | VPI Hamilton, 1051 Upper James Street, Suite 102, Hamilton ON L9C 3A6 | Register for this event |
| December 19 | 9:30 am | VPI Walkerton, 200 McNab Street, Suite 200,Walkerton, ON N0G 2V0 | Register for this event |
| December 20 | 9:30 am | 9 Church Street, Georgetown, ON | Register for this event |
Training includes
- Communication: styles, behaviour, tone and intent
- Customer service in sales; influence vs. persuasion
- Influence vs. persuasion
- Ethics; doing the right thing
- Customer experience; delivering on expectations
- The impact of positive language
- How employee culture impacts service success
Workshop benefits
- Improve your employability
- Learn strategies for creating an exceptional customer service experience
- Positive learning environment
- Small and interactive classes
- Obtain a certificate