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Free Customer Service Training (December 2017)

We’re offering FREE customer service training in December at our GTA and Durham Region offices. If you are interested in developing and improving your ability to converse with fellow employees or clients that will leave a long lasting impression, this training course will guide you through the process!

TRAINING INCLUDES

  • How to deal with upset customers
  • Different communication styles and tones
  • Influence vs. persuasion
  • Delivering on expectations
  • Various types of employee cultures
  • Seven habits of successful people

REGISTER ONLINE

Excellent customer service is more than just doing your job. Sign up for one of this sessions to take your service skills to the next level.

Location Date & Time Register now
Oshawa Wed, Dec 13 @ 9:30 a.m. Register for this event
Hamilton Thu, Dec 14 @ 9:30 a.m. Register for this event
Richmond Hill Thu, Dec 14 @ 9:30 a.m. Register for this event
Scarborough Thu, Dec 14 @ 9:30 a.m. Register for this event
Etobicoke Fri, Dec 15 @ 9:30 a.m. Register for this event
Ajax Wed, Dec 20 @ 9:30 a.m. Register for this event
Vaughan Wed, Dec 20 @ 9:30 a.m. Register for this event
Georgetown Thu, Dec 21 @ 9:30 a.m. Register for this event
Mississauga Thu, Dec 21 @ 9:30 a.m. Register for this event
Toronto Thu, Dec 21 @ 9:30 a.m. Register for this event

FIVE REASONS TO REGISTER TODAY

IMPROVE YOUR EMPLOYABILITY SKILLS

Leave this session with practical tips and tools that can be put to immediate use.

INCREASE YOUR KNOWLEDGE

Learn strategies for creating an exceptional customer service experience for all parties involved.

POSITIVE LEARNING ENVIRONMENT

Listen to customer service experiences from our expert staff in a comfortable, safe learning environment. Classes are small and interactive!

OBTAIN A CERTIFICATE

Receive a Certificate of Completion immediately after the session is completed as proof of your knowledge and customer service credibility.

If you’re interested in participating, register in advance as space is limited.

For more information, fill out our online inquiry form and we will contact you within 1-2 business days.

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