We’re offering FREE customer service training in December at our GTA and Durham Region offices. If you are interested in developing and improving your ability to converse with fellow employees or clients that will leave a long lasting impression, this training course will guide you through the process!
- How to deal with upset customers
- Different communication styles and tones
- Influence vs. persuasion
- Delivering on expectations
- Various types of employee cultures
- Seven habits of successful people
Excellent customer service is more than just doing your job. Sign up for one of this sessions to take your service skills to the next level.
|November 28||9:30 am||VPI Vaughan, 398 Steeles Ave West, Unit 5 & 6, Vaughan, ON L4J 6X3||Register for this event|
|December 19||9:30 am||VPI Ajax, 289 Kingston Road East, Unit 2, Ajax, ON L1Z 0K5||Register for this event|
|December 19||9:30 am||VPI Richmond Hill, 1 West Pearce Street, Unit 405, Richmond Hill, ON L4B 3K3||Register for this event|
|December 19||9:30 am||VPI Vaughan, 398 Steeles Ave West, Unit 5 & 6, Vaughan, ON L4J 6X3||Register for this event|
|December 19||9:30 am||VPI Scarborough, 3443 Finch Ave East, Suite 102, Scarborough, ON M1W 2S1||Register for this event|
|December 19||9:30 am||VPI Etobicoke, 56 Aberfoyle Crescent, Suite 600, Etobicoke, ON M8X 2W4||Register for this event|
|December 19||9:30 am||VPI Toronto, 970 Lawrence Avenue West, Suite 203, Toronto, ON M6A 3B6||Register for this event|
|December 19||9:30 am||VPI Mississauga, 1290 Central Parkway West, Suite 210, Mississauga, ON L5C 4R3||Register for this event|
|December 19||9:30 am||VPI Oshawa, 843 King Street West, Unit 9, Oshawa, ON L1J 2L4||Register for this event|
|December 19||9:30 am||VPI Hamilton, 1051 Upper James Street, Suite 102, Hamilton ON L9C 3A6||Register for this event|
|December 19||9:30 am||VPI Walkerton, 200 McNab Street, Suite 200,Walkerton, ON N0G 2V0||Register for this event|
|December 20||9:30 am||9 Church Street, Georgetown, ON||Register for this event|
FIVE REASONS TO REGISTER TODAY
IMPROVE YOUR EMPLOYABILITY SKILLS
Leave this session with practical tips and tools that can be put to immediate use.
INCREASE YOUR KNOWLEDGE
Learn strategies for creating an exceptional customer service experience for all parties involved.
POSITIVE LEARNING ENVIRONMENT
Listen to customer service experiences from our expert staff in a comfortable, safe learning environment. Classes are small and interactive!
OBTAIN A CERTIFICATE
Receive a Certificate of Completion immediately after the session is completed as proof of your knowledge and customer service credibility.
If you’re interested in participating, register in advance as space is limited.
For more information, fill out our online inquiry form and we will contact you within 1-2 business days.