We’re offering FREE customer service training in December at our GTA and Durham Region offices. If you are interested in developing and improving your ability to converse with fellow employees or clients that will leave a long lasting impression, this training course will guide you through the process!
- How to deal with upset customers
- Different communication styles and tones
- Influence vs. persuasion
- Delivering on expectations
- Various types of employee cultures
- Seven habits of successful people
Excellent customer service is more than just doing your job. Sign up for one of this sessions to take your service skills to the next level.
|October 28||1:30 pm||https://vpi.zoom.us/j/89330841089||Register for this event|
|November 11||1:30 pm||https://vpi.zoom.us/j/82931452630||Register for this event|
FIVE REASONS TO REGISTER TODAY
IMPROVE YOUR EMPLOYABILITY SKILLS
Leave this session with practical tips and tools that can be put to immediate use.
INCREASE YOUR KNOWLEDGE
Learn strategies for creating an exceptional customer service experience for all parties involved.
POSITIVE LEARNING ENVIRONMENT
Listen to customer service experiences from our expert staff in a comfortable, safe learning environment. Classes are small and interactive!
OBTAIN A CERTIFICATE
Receive a Certificate of Completion immediately after the session is completed as proof of your knowledge and customer service credibility.
If you’re interested in participating, register in advance as space is limited.
For more information, fill out our online inquiry form and we will contact you within 1-2 business days.