Richmond Hill

Customer Service Excellence (Richmond Hill) | Thursday, March 21 | 9:30 am

Excellent service does not simply come from a friendly transaction or helpful technology – it is the result of truly understanding the customer’s expectations and finding ways to exceed them. Join us for a full day of customer service excellence training and learn how to delight customers across any industry.

Newcomers (Richmond Hill) | Monday, March 25 | 2:00 pm

Being a newcomer to Canada can be difficult and confusing. This course is designed to help. It introduces newcomers to Ontario’s workplace culture and laws. It also offers advice to help them find jobs. Finally, this course gives links to useful information about finding a home, a doctor, and other services.

Resume Building (Richmond Hill) | Tuesday, March 26 | 9:00 am

How do you make your work descriptions ‘pop’? What are some resume “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling resume and when it’s finished, you’ll have the skills you need to get yours the attention it deserves.

Cover Letters (Richmond Hill) | Tuesday, March 26 | 11:00 am

What exactly do you say in a cover letter? What are some “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling cover letters, and when it’s finished you’ll have the skills you need to get yours the attention it deserves.

Occupational Research (Richmond Hill) | Tuesday, March 26 | 2:00 pm

What jobs are you qualified for, and are there any available nearby? Is your field expected to grow, shrink, or stay the same over the next five years? How much does someone with your qualifications typically earn? This course will teach you how to research the job market, so that you can stop wasting time on dead-ends and start making the most of your job search.

Job Interviews (Richmond Hill) | Thursday, March 28 | 9:00 am

In the middle of an important job interview, the interviewer hits you with a question that makes your mind go blank. As you struggle to say something, panic sets in—which only makes things worse. This happens to everyone, but it doesn’t have to. This workshop teaches you how to handle these stressful events, stay focused, and impress potential employers.

Resume Building (Richmond Hill) | Thursday, March 28 | 2:00 pm

How do you make your work descriptions ‘pop’? What are some resume “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling resume and when it’s finished, you’ll have the skills you need to get yours the attention it deserves.

Resume Building (Richmond Hill) | Tuesday, April 2 | 9:00 am

How do you make your work descriptions ‘pop’? What are some resume “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling resume and when it’s finished, you’ll have the skills you need to get yours the attention it deserves.

Cover Letters (Richmond Hill) | Tuesday, April 2 | 11:00 am

What exactly do you say in a cover letter? What are some “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling cover letters, and when it’s finished you’ll have the skills you need to get yours the attention it deserves.

Networking (Richmond Hill) | Tuesday, April 2 | 2:00 pm

Experts estimate that as many as 90% of all jobs are never posted to the public. That’s a lot! The only way to connect with these ‘hidden’ jobs is by networking—reaching out to the people you know. This course will offer insight into growing, strengthening, and activating your network in person and online.

Second Career Orientation (Richmond Hill) | Thursday, April 4 | 10:00 am

In this session, you will receive an overview of the Second Career program including detailed information about the eligibility and suitability requirements, general guidelines and what to expect through the application process.

LinkedIn (Richmond Hill) | Monday, April 8 | 2:00 pm

LinkedIn.com is the world’s largest social media site geared towards professional networking, but it can be intimidating to know where to begin. In this course, you will develop your LinkedIn profile while learning advanced tips and tricks for getting the most out of the platform.

Resume Building (Richmond Hill) | Tuesday, April 9 | 9:00 am

How do you make your work descriptions ‘pop’? What are some resume “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling resume and when it’s finished, you’ll have the skills you need to get yours the attention it deserves.

Cover Letters (Richmond Hill) | Tuesday, April 9 | 11:00 am

What exactly do you say in a cover letter? What are some “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling cover letters, and when it’s finished you’ll have the skills you need to get yours the attention it deserves.

Job Interviews (Richmond Hill) | Thursday, April 11 | 9:00 am

In the middle of an important job interview, the interviewer hits you with a question that makes your mind go blank. As you struggle to say something, panic sets in—which only makes things worse. This happens to everyone, but it doesn’t have to. This workshop teaches you how to handle these stressful events, stay focused, and impress potential employers.

Resume Building (Richmond Hill) | Thursday, April 11 | 2:00 pm

How do you make your work descriptions ‘pop’? What are some resume “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling resume and when it’s finished, you’ll have the skills you need to get yours the attention it deserves.

Resume Building (Richmond Hill) | Tuesday, April 16 | 9:00 am

How do you make your work descriptions ‘pop’? What are some resume “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling resume and when it’s finished, you’ll have the skills you need to get yours the attention it deserves.

Cover Letters (Richmond Hill) | Tuesday, April 16 | 11:00 am

What exactly do you say in a cover letter? What are some “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling cover letters, and when it’s finished you’ll have the skills you need to get yours the attention it deserves.

Customer Service Excellence (Richmond Hill) | Thursday, April 18 | 9:30 am

Excellent service does not simply come from a friendly transaction or helpful technology – it is the result of truly understanding the customer’s expectations and finding ways to exceed them. Join us for a full day of customer service excellence training and learn how to delight customers across any industry.

Resume Building (Richmond Hill) | Tuesday, April 23 | 9:00 am

How do you make your work descriptions ‘pop’? What are some resume “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling resume and when it’s finished, you’ll have the skills you need to get yours the attention it deserves.

Cover Letters (Richmond Hill) | Tuesday, April 23 | 11:00 am

What exactly do you say in a cover letter? What are some “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling cover letters, and when it’s finished you’ll have the skills you need to get yours the attention it deserves.

Health, Safety & Employment Standards (Richmond Hill) | Tuesday, April 23 | 2:00 pm

When can your boss fire you without warning? Do you always earn overtime pay for working on a holiday? If your coworkers make sexist jokes or spread gossip about you, what can you do? This workshop helps you understand your rights and responsibilities as a worker, which gives you real power and makes everyone safer.

Newcomers (Richmond Hill) | Wednesday, April 24 | 10:00 am

Being a newcomer to Canada can be difficult and confusing. This course is designed to help. It introduces newcomers to Ontario’s workplace culture and laws. It also offers advice to help them find jobs. Finally, this course gives links to useful information about finding a home, a doctor, and other services.

Job Interviews (Richmond Hill) | Thursday, April 25 | 9:00 am

In the middle of an important job interview, the interviewer hits you with a question that makes your mind go blank. As you struggle to say something, panic sets in—which only makes things worse. This happens to everyone, but it doesn’t have to. This workshop teaches you how to handle these stressful events, stay focused, and impress potential employers.

Occupational Research (Richmond Hill) | Thursday, April 25 | 2:00 pm

What jobs are you qualified for, and are there any available nearby? Is your field expected to grow, shrink, or stay the same over the next five years? How much does someone with your qualifications typically earn? This course will teach you how to research the job market, so that you can stop wasting time on dead-ends and start making the most of your job search.

Occupational Research (Richmond Hill) | Friday, April 26 | 10:00 am

What jobs are you qualified for, and are there any available nearby? Is your field expected to grow, shrink, or stay the same over the next five years? How much does someone with your qualifications typically earn? This course will teach you how to research the job market, so that you can stop wasting time on dead-ends and start making the most of your job search.

Disclosure of Disability (Richmond Hill) | Monday, April 29 | 2:00 pm

Does anxiety “count” as a workplace disability? When should an employee reveal a disability to the boss, and what are the boss’s responsibilities in return? Many workers with disabilities don’t fully understand their workplace rights; this course offers insight into the nature of disabilities, as well as suggestions for disclosing your medical information to a potential employer.

Resume Building (Richmond Hill) | Tuesday, April 30 | 9:00 am

How do you make your work descriptions ‘pop’? What are some resume “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling resume and when it’s finished, you’ll have the skills you need to get yours the attention it deserves.

Cover Letters (Richmond Hill) | Tuesday, April 30 | 11:00 am

What exactly do you say in a cover letter? What are some “don’ts” that will get your file tossed in the trash? This course walks you through creating a compelling cover letters, and when it’s finished you’ll have the skills you need to get yours the attention it deserves.