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Customer Service Excellence | Virtual Workhop | 10 am

July 20 at 10:00 am - 12:00 pm

Free

Customer Service Excellence

Virtual Workshop

Monday, July 20 | 10:00am-12:00pm

Date: Monday, July 20
Time: 10:00am-12:00pm
Location: https://vpi.zoom.us/j/99457736305
Cost: FREE

government logosThis Employment Ontario service is funded in part by the Government of Canada and the Government of Ontario.

Description

Excellent service does not simply come from a friendly transaction or helpful technology – it is the result of truly understanding the customer’s expectations and finding ways to exceed them. Customer Service Excellence training is extremely beneficial because there are customer service roles in nearly every industry and many different types of customer service skills that you can highlight on your resume. Whether you’re looking for a job in customer service, or simply looking to improve your one-on-one interactions with clients, this workshop is for you. This facilitated workshop will introduce you to the importance of customer service excellence, techniques on how to assist various personalities, techniques on dealing with difficult customers, and help you think of ways to add value to customer relationships to exceed expectations.

This virtual workshop uses Zoom–an online video conferencing application. Once you register to participate, you’ll receive an email with the event details, including the link and password to access the workshop. For more information on getting started with Zoom, visit: www.vpi-inc.com/zoom-guide

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Details

Date:
July 20
Time:
10:00 am - 12:00 pm
Cost:
Free
Event Category:
Event Tags:

Other

Form-EventName
Customer Service Excellence
Form-EventType
Workshop
Form-EventTime
10:00am-12:00pm
Form-VenueAddress
https://vpi.zoom.us/j/99457736305
Form-BranchPhone
905-387-2220
Form-EventDate
Monday, July 20
Form-BranchEmail
Hamilton2
Event-Id
164868
Form-VenueName
Virtual Workshop