BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//VPI Employment Services - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:VPI Employment Services
X-ORIGINAL-URL:https://www.vpi-inc.com
X-WR-CALDESC:Events for VPI Employment Services
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Toronto
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20240310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20241103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20250424T093000
DTEND;TZID=America/Toronto:20250424T110000
DTSTAMP:20260430T162557
CREATED:20250325T173007Z
LAST-MODIFIED:20250325T173007Z
UID:3211-1745487000-1745492400@www.vpi-inc.com
SUMMARY:Customer Service Excellence
DESCRIPTION:Excellent customer service does not just come from a friendly transaction or helpful technology – it is the result of truly understanding the customer’s expectations and finding ways to exceed them. This workshop will provide you with tools to interact with different personalities\, overcome challenges and impress your clients\, customers or patients. \nAcross every industry we can all give more\, reach higher and do better!
URL:https://www.vpi-inc.com/event/customer-service-excellence-3/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://www.vpi-inc.com/wp-content/uploads/2025/03/iStock-1911521660.jpg
END:VEVENT
END:VCALENDAR