Free Customer Service Training (September 2017)

This September, we rolled out a new and exciting customer service training workshop across our various locations in the GTA. This training is funded in part by the Government of Canada and Government of Ontario and offered to the public at no cost.

If you are interested in developing and improving your ability to converse with fellow employees or clients that will leave a long lasting impression, this training course will guide you through the process and teach you how to create positive learning experiences. Having the ability to effectively and professionally communicate with others in any job position, across all industries, is an important skill to have under your belt.

Training includes

  • How to deal with upset customers
  • Different communication styles and tones
  • Influence vs. persuasion
  • Delivering on expectations
  • Various types of employee cultures
  • Seven habits of successful people

Register for free

Registration in advance is required as space is limited. Reserve your spot online!

Date Time Location Register
November 15 9:30 am VPI Hamilton, 1051 Upper James Street, Suite 102, Hamilton ON L9C 3A6 Register for this event
November 15 9:30 am 9 Church Street, Georgetown Register for this event
November 15 9:30 am VPI Toronto, 970 Lawrence Avenue West, Suite 203, Toronto, ON M6A 3B6 Register for this event
November 21 9:30 am VPI Ajax, 289 Kingston Road East, Unit 2, Ajax, ON L1Z 0K5 Register for this event
November 22 9:30 am VPI Scarborough, 3443 Finch Ave East, Suite 102, Scarborough, ON M1W 2S1 Register for this event
November 22 9:30 am VPI Etobicoke, 56 Aberfoyle Crescent, Suite 600, Etobicoke, ON M8X 2W4 Register for this event
November 22 9:30 am VPI Richmond Hill, 1 West Pearce Street, Unit 405, Richmond Hill, ON L4B 3K3 Register for this event
November 28 9:30 am VPI Vaughan, 398 Steeles Ave West, Unit 5 & 6, Vaughan, ON L4J 6X3 Register for this event
November 28 9:30 am VPI Port Elgin, Saugeen Shores Adult Learning Centre, 515 Goderich Street, Unit 211, Port Elgin, ON N0H 2C4 Register for this event

For more information, fill out our online inquiry form and we will contact you within 1-2 business days.

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